Returns Policy

Returns Policy main image Returns Policy image

WHAT can be returned?
We accept returns where the items are faulty or not as described. We dont accept returns for change of mind. 

In the event that you purchase a Lego set and its missing a piece we will send that piece out to you rather than sending the set back.

WHEN do items need to be returned by?
Items need to be returned within 7 days to be eligible for a refund

WHERE do items need to be returned to?

Faulty items need to be returned to Laygo

1243 South Rd

St Marys

SA 5042

HOW do customers return items?
Items must come with proof of purchase to be eligable for a refund.

SHIPPING for returns?
Laygo will cover the cost of return shipping in the event that the item needs to be returned. You will need a code to take to the post office to have Laygo pay for the return

Instore return option?
If you chose click and collect as you pick up method you will need to return the item to our bricks and mortar store to get a refund/exchange.

Packing materials?
Items must be in there original packaging to be returned.